Whilst the benefits of technology are unquestionable, the risks of technology failure, abuse and dependence on third parties are all too often evident – in some cases resulting in total loss of computer systems and customer databases and excessive charges for low quality services.
It is vital that businesses protect their ability to operate, should the worst happen, through careful supplier selection, appropriate contracting and the adoption and enforcement of effective policies. The law:matix lawyers have, between them, advised on more than £2 billion of technology and data deals in the last 5 years - we understand what is at stake.
You should be talking to us if you need advice on technology services including:
hardware and communications. Computer hardware and network procurement agreements, leasing and supply contracts, hardware maintenance contracts
supplier selection. Advising on the legal aspects of supplier selection including terms and conditions and tender documentation
software development. Contracts for procurement and licensing of package software and for bespoke and customised software development and configuration
technology services. Consultancy agreements, content supply arrangements, technology and data hosting agreements
maintenance and support. Contracts for maintenance and support, service level agreements, change control procedures
outsourcing. Contracts for outsourcing (including offshoring)
insourcing. Termination of outsourced arrangements and technology transfer to an in-house solution
systems integration. Systems and data integration and migration contracts
CRM. Customer Relationship Management system procurement; hosting, design and implementation agreements
computer games. Commissioning, development and licensing arrangements
disaster recovery. Arrangements for disaster recovery and contingency planning
digital evidence. Advice on the admissibility of digitally held documents and audio and audio-visual material
policies. Drafting staff policies for the use of technology infrastructure
training. Providing bespoke workshops on practical contracting for technology solutions aimed specifically at non-lawyers